Improving efficiency and being seen to deliver real value to the tax payer and voting public are the key drivers between any technology enhancements in the public sector, and we've seen the difference digital dictation and speech recognition can make.  By just reducing typing time and removing the need for analogue tapes or note taking, civil servants can save time on the day-to-day work they have to carry out.  Robust solutions from Voice Technologies result in the general public receiving a better service, and reductions in administration for employees.